Customer Disclosure Text According to the Personal Data Protection Law

Your personal data in accordance with the Personal Data Protection Law (“KVKK”); as the data controller, PAPATYA MOBİLYA SAN.VE TİCARET LTD.ŞTİ can be processed within the scope described below. As the data controller, we provide the following explanations to our customers and third parties who use our website and/or mobile applications, in accordance with the disclosure obligation that our Company must fulfill within the scope of Article 10 of the KVKK.

Our company reserves the right to issue the Information Text for Relevant Persons (“Clarification Text”) in accordance with this Law on Protection of Personal Data at any time within the framework of the changes that can be made within the scope of the legal regulations.

DATA SPEAKER

PAPATYA MOBİLYA SANAYİ VE TİCARET LTD.ŞTİ.

Mersis No : 0721037108100011

Internet Address : www.papatya.com.tr

Phone Number : 0212 698 90 50

E-Mail  Adresss : [email protected]

Address : Halkalı Cad.No: 247 Sefaköy - İstanbul / Türkiye

LEGAL REGULATIONS ON THE COMPANY'S COLLECTION OF PERSONAL DATA

There are various legal regulations in the laws regarding the use of Personal Data belonging to our customers. At the beginning of these, the main principles of protection of Personal Data with KVKK are regulated. In addition, in accordance with the Law No. 6563 on the Regulation of Electronic Commerce, the Turkish Penal Code No. 5237, the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts, the relevant data must be collected and used in order to fulfill our obligations.

PURPOSE OF PROCESSING YOUR PERSONAL DATA

1. To ensure business continuity,
2. Planning and executing business strategies,
3. To make presentations, promotions and information,
4. To promote and communicate through electronic channels,
5. To carry out relations with the press,
6. To inform the public,
7. To carry out business relations,
8. Sharing the event visuals,
9. To carry out sales and marketing operations,
10. To follow up information, support and complaint requests,
11. To operate internet services,
12. To sell the services,
13. To carry out dealer transactions,
14. To promote services/products,
15. To ensure the management of the services,
16. Managing digital assets,

TO WHOM AND FOR WHAT PURPOSES THE PROCESSED PERSONAL DATA MAY BE TRANSFERRED

In case your personal data we process is open in line with the realization of the above purposes, taking into account the 8th and 9th articles of the KVKK; to our dealers, main dealers, business partners, suppliers, companies we cooperate with, authorized public institutions and finance companies. institutions, private individuals, judicial bodies, software companies and technology companies established in Turkey and abroad, technology companies from which we receive cloud services, institutions from which health services are provided, and insurance companies.

METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA

Your personal data that you have contact with our Company; It is collected and processed through the website, mobile application, call center, telephone, e-mail, social media, dealer and/or authorized service channel for the following legal reasons;

Providing products and services and after-sales support services and providing services, to benefit from our products and services without any problems, to develop our product range with the information received, to provide product variety according to your liking, to provide a personal marketing service about you by taking your information described above, with the principle of "best product" To provide services, to analyze your personal shopping habits through automated systems, and to perform the contract based on legal grounds,

Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right in order to evaluate your requests and complaints,

In case you give your explicit consent, the campaign will involve our relevant business units in order to increase customer satisfaction, carry out customer relations processes, and carry out commercial activities carried out by our Company, and related business processes, organization of events and trainings, determination of participants, management of communication channels, measuring and improving brand perception, carrying out market research and survey processes, providing gifts with references, customizing the products and services offered by the Company according to your tastes, usage habits and needs, and within this scope, advertising, promotions, campaigns, etc. The express consent for the purposes of sending messages can be processed based on the legal reason.

OTHER RIGHTS OF THE RELATED PERSON STATED IN KVKK Article 11

By applying to our company, your personal data;

1. Learning whether it has been processed,
2. Requesting information if processed,
3. Learning the purpose of processing and whether it is used in accordance with its purpose,
4. To know the third parties to whom it was transferred in the country / abroad,
5. To request correction if it is incomplete / incorrectly processed,
6. Requesting deletion / destruction within the framework of the conditions stipulated in Article 7 of the KVKK,
7. To request notification of the transactions made in accordance with subparagraphs (d) and (e) above, to the third parties to whom it has been transferred,
8. You have the right to object to the emergence of a result against you because it is analyzed exclusively by automated systems.

These rights are limited with the exceptions specified in article 28 of the KVKK.

Personal Data are kept within the body of our Company for the duration of the relevant legal retention periods or for the period necessary for the realization of the activities related to this data and the purposes specified in this Policy. Personal Data whose purpose of use has expired or whose legal storage period has expired is destroyed in accordance with the Data Retention and Destruction Policy.